Social Security Field Offices

SSA representatives in the field offices usually receive applications for disability benefits in person, by telephone, by mail, or online through the Internet. The application and related forms ask for a description of the claimant's impairment(s); names, addresses, and telephone numbers of treatment sources; and other information that relates to the alleged disability. (The "claimant" is the person who is requesting disability benefits.)

The field office is responsible for verifying nonmedical eligibility requirements, which may include age, employment, marital status, citizenship/residency and Social Security coverage information, and additionally, for SSI eligibility, income, resources, and living arrangement information. The field office sends the case to a DDS for evaluation of disability.